EXCHANGE/RETURN

While we at How When Wear strive to ensure all garments are perfect, and fit exactly how our customers want them, we realise there could be times, when you change your mind. That is why, we have a 15 day Exchange Period on all our garments, incase of a faulty garment, or the wrong size being ordered. Any garment can be exchanged for size or fault, but there is no exchange permitted across products. There are no Refunds allowed.

WHAT IS YOUR EXCHANGE POLICY?

Items must be returned within 15 days of receipt. Items must be unworn and unwashed. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Items must have all tags attached.

WHAT DO I DO IF MY PRODUCT IS FAULTY?

Sorry you have received a faulty item! So we can sort this out, please contact Customer Service at info@howwhenwear.com with a picture of the faulty item and the order number, and we will arrange a replacement to send out asap.

HOW TO MEASURE

Bust
Measure across the fullest part of the bust and across the shoulder blades.

Waist
Measure around the slimmest part of your natural waistline – above your navel and below your ribcage.

Hip
Measure at the widest part.

Inside Leg
Measure from the top of the inside leg at the crotch down to the ankle bone.

UK Size Bust Waist Hips
4 31 24 34
6 32 25 35
8 34 27 37
10 36 29 39
12 38 31 41
14 40 33 43
16 42 35 43
18 44 37 47
20 46 39 49

International Conversions

Size UK Europe USA/CAN AUS/NZL
XS 4 32 0 4
S 6 34 2 6
8 36 4 8
M 10 38 6 10
12 40 8 12
L 14 42 10 14
16 44 12 16
XL 18 46 14 18
20 48 16 20

CAREERS

We are always on the look out for bright young talent to join our team. We are a young brand that believes in fresh ideas, and so we prefer fresh talent to join our team. We are currently looking for talent across marketing, accounts and administration. If you believe you have the drive to work with us, please drop us an email with your CV on info@howwhenwear.com.

COLLABORATE WITH US

We view Fashion/ Lifestyle influencers as our partners who explore our garments, and work together on putting across our message to the wider audience. Social Media outreach is something crucial and so we are always happy to collaborate with the finest influencers for the brand. DM us on Instagram, or drop us an email on info@howwhenwear.com.